Privacy Policy
Welcome to Wordwell, and thank you for using our specialized marketing services.
Wordwell is a trademark of Wordwell Marketing Inc, also referred to as "We," “Us,” “Our,” or “the Company,” and is found on https://wordwell.co, or also referred to as “the Website.”
This Privacy Policy informs you as a visitor of the Website, and as a Company Client, about how your personal information, and data is processed, and for what purposes.
By accessing this Website or by using our services you acknowledge, understand, and agree to all Company Terms and Conditions and this Privacy Policy, please read it carefully.
1. Privacy Policy Scope
We take the protection of your personal data seriously, and protect your privacy when processing them in accordance with the applicable data protection regulations, and act as the joint controllers within the meaning of the applicable data protection laws.
2. Data Security
We use appropriate technical and organizational security measures to ensure a level of protection for personal data appropriate to the risk, taking into account the state of the art, implementation costs and the nature, scope
The transfer of personal data between your end device and this Website is carried out in an encrypted form, also known as TLS encryption. You can identify an encrypted connection for example by the lock symbol in the address line of your browser.
If you communicate with us by e-mail, access by third parties cannot be ruled out. We also use transport encryption for e-mails. But in the case of confidential information, we recommend using the postal mail, or fully encrypted e-mail communication also known as PGP.
3. Website Provisions
When visiting our Website for information purposes, even without registration, data is automatically collected regarding the usage through your browser, also known as surf data collection.
This includes your IP address, the status code, the date and time of the server request, browser type and browser version, referrer or website visited beforehand, files transferred and data volume. The surf data is stored in so-called log files.
If you visit our Website without having a Client Account, we will not know who you are.
We inform you about the cookies and analysis services used by us in the Cookie Section. Otherwise, your surf data will not be provided to third parties. The processing of surf data is mainly carried out to establish and maintain the technical connection when surfing the internet.
This data is also used b
Stored log files are erased or anonymized, provided they are no longer required to ensure the general functionality of our services. We retain the log files only insofar as you have consented to this, or if there are legal retention obligations.
The legal basis for the processing of personal data when providing websites is the Personal Information Protection and Electronic Documents Act, or PIPEDA.
If you have consented to an extended usage of your surf data, the legal basis is the Personal Information Protection and Electronic Documents Act, or PIPEDA, which elaborates about this consent. You can revoke your consent at any time.
4. Cookie Policy
We use cookies, pixels or similar technologies in form of tags, web beacons or gifs. These are small files that are stored on your end device so that we can recognize you or collect information better when you use our Website.
As part of your use of our services, necessary cookies are used to provide a feature of your request such as language, login status, cookie consent, etc. We also use, when consented, its own and third party cookies to analyze and improve the use of our Website, to improve and personalize functionality, to detect and correct malfunctions and problems of a technical or process nature, to prevent unlawful use of our Website, and for marketing purposes, including the measurement, analysis and evaluation of advertising.
Your consent to the setting and use of cookies is documented electronically through a Consent Management Tool or Consent Management Platform we use. You can revoke this consent at any time, or change the cookie settings.
Additionally, you can prevent the storage of cookies and delete existing cookies at any time in the browser settings. However, this may lead to the fact that individual functions of the Website will not be, or will only be partially available. The storage period varies per cookie and can be viewed in the browser, and in the Cookie Policy.
The legal basis for the processing of personal data when using cookies, pixels and similar technologies is the Personal Information Protection and Electronic Documents Act, or PIPEDA, which elaborates about this consent, and the legitimate interest of the use of necessary cookies.
In the context of your visit, required cookies are used, which are technically necessary to improve functionality or make the use of the Website more user-friendly.
This is related to: your identification and authentication; storage and user preferences and settings, which you have made; inclusion of information already provided so that repeated input is not necessary; security related cookies; cookies for using multimedia players.
We also use our own cookies in order to analyze and improve the usage of the Website, to detect and remedy interruptions and problems of a technical or process related nature, and to prevent illegal usage in the form of fraudulent orders, or cyberattacks. Collected information is evaluated in pseudonymized and anonymized form as far as it is possible.
Additionally, we use cookies, pixels or similar technologies or those originating from advertising partners like search engine providers, advertising networks, or distribution partners, intended to improve our services, or to measure, evaluate, design and improve advertising measures, and use different analysis tools in this regard.
The following cookies, pixels and similar technologies may be used:
Google Analytics: Web analytics service to track user behavior and ROI.
Google Tag Manager: Tag management system to integrate code sections centrally.
Google Syndication: Domain for storing/loading ad content from Google CDN.
Google Ads: Advertising service for personalized/non-personalized ads.
Google Double Click Ad: Advertising service for relevant ads and campaign reports.
Google Ads Conversion Tracking: Records actions after an ad click.
Google Ads Remarketing: Displays interest-based ads on the Google Display Network.
Google Fonts: Collection of fonts for commercial and personal use.
LinkedIn Marketing Insight Tag: Conversion tracking and retargeting service.
LinkedIn Functional Plugin: Social media "Follow" and "Share" buttons.
TikTok Advertising & Marketing: Advertising and short-form video platform services.
reCAPTCHA Functional: Verification service to check if data is entered by a human.
Taggrs.io Analytics: Server-side tracking solution for data accuracy and compliance.
Trustpilot Functional: Review and feedback service.
8. Social Media & Social Networks
We maintain pages on LinkedIn, Facebook, and YouTube.
Facebook & Facebook Connect: We use services operated by Meta Platforms Inc. You can log in using Facebook Connect, which transfers certain personal data to us upon your explicit consent. We uses this data to identify you. You may also be shown targeted advertising via Facebook Custom Audiences if you have consented.
9. Data Processing
We processes the following customer data provided during registration or booking:
Personal Data: Name, address, company, password, etc.
Contact Data: Phone number, cellphone number, e-mail.
Contract Data: Registration time, status.
Order Data: Type of service, service details, special requests.
Status/History: Previous orders.
Invoicing/Payment: Invoices, billing address, last 4 digits of the credit card.
Data is used for account administration, payment, and fulfillment of contracts. We provide collected data to our Partners and Associates and financial service providers as necessary. Data may be transmitted to third-party countries where transport takes place under PIPEDA guidelines.
10. Payment & Fraud Prevention
Payments are processed via a secure online payments processing platform, and is PCI DSS-certified. Wordwell does not store full credit card data, which is stored with the certified provider.
To prevent fraud, IP addresses and payment data may be transmitted to external fraud prevention service providers.
We maintain a confidential whistleblower system for reporting misconduct, such as fraud, harassment, etc.
11. Communication
You can contact us at contact@wordwell.co. Data provided is used to handle your inquiries and improve our services.
12. E-mail Advertising
When consented, we send personalized advertising in the form of newsletters, and other forms of communication. These may contain pixels to track open rates and link clicks. You may unsubscribe from these at any time.
13. Data Subjects Rights
As a data subject, you have the right to: confirmation and information regarding your data processing; rectification or completion of inaccurate data; erasure or “Right to be forgotten,” under specific grounds; restriction of processing; objection to processing based on legitimate interest or direct marketing; data portability, in machine-readable format; lodge a complaint with a supervisory authority.
To revoke consent, please e-mail us at contact@wordwell.co.
14. Privacy Laws & Regulations
USA: California Consumer Privacy Act and Federal Trade Commission Act.
EU: General Data Protection Regulation.
Canada: Personal Information Protection and Electronic Documents Act.
15. Automated Decisions
Automated decisions are only used in exceptional cases, such as preventing fraud based on failed payment history. When this happens, you can contact us to request human intervention or an explanation.
16. Data Erasure & Storage Duration
Data is erased once the legal basis lapses, unless legal retention obligations, including tax laws, apply.
17. Privacy Policy Updates
We reserve the right to update this Privacy Policy due to legislation changes, technical developments, or other legitimate reasons.
Updated: May 2026
